REFUNDS AND RETURNS POLICY

Due to the customized nature of our products, we do not accept returns or issue refunds. Gift cards are also non-returnable.

The cancellation policy is detailed in our Terms and Conditions. 

Late or missing refunds

If you’ve cancelled your order and haven’t received a refund yet:

• Check your bank account again
• Contact your credit card company, it may take some time before your refund is officially posted
• Contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us.